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Dispatch (Plumbing, HVAC, Electrical)

Immediately hiring experienced Dispatcher!

In exchange for your experience and professionalism, we will provide you with:

  • 401K with company match
  • Company Paid Life Insurance (1x Annual Salary)
  • Medical, dental, vision, supplemental life, disability, legal, identity theft protection & Unum insurance options
  • 6 Paid Holidays
  • PTO & Sick Time

Essential Duties & Responsibilities:

  • Answer incoming phone calls
  • Schedule & dispatch technicians to customer homes / businesses for all service trades (Plumbing, HVAC, Electrical)
  • Audit close out information from technicians within customer data base for accuracy
  • Route calls using best practices
  • Minimal administrative duties

Job Requirements:

  • Customer service experience required
  • Knowledge of the Phoenix, Metropolitan area for best routing practices
  • Microsoft Office- Word and Excel
  • Maintain positive outlook even in stressful situations
  • Attention to detail
  • Strong phone presence
  • Must have strong verbal and written communication skills
  • Deliver world class customer service
  • Be flexible with seasonal working hours
  • Be self-motivated
  • Bi-lingual a plus, but not required

Other Requirements:

  • Ability to speak to a variety of different personalities
  • High School Diploma or Equivalent
  • Ability to pass a background check and drug screen

Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, electrical and air quality contractors in the industry. To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company's innovation. Our mission is to continue to build long-lasting relationships with our customers through our winning spirit and commitment to 100% satisfaction… guaranteed!

Come join a winning team by submitting your resume today!

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Or Give Us a Call: (602) 833-2550